Privacy Policy
Last updated: 1 January 2026
1. Who we are
Book Air Travel ("we", "us", "our") operates bookairtravel.net and is the data controller for the personal data described in this policy. Our registered address is 23 Seaforth Grove, Leeds, England, LS9 6AL.
You can contact us about data protection matters at info@bookairtravel.net or by calling 0204 584 2551.
2. What information we collect
We collect personal data when you contact us by phone, email, or through the forms on this site, including:
| Data | Why we collect it | Lawful basis |
|---|---|---|
| Name, email address, phone number | To respond to your enquiry and provide a quote | Steps prior to entering a contract |
| Travel details (routes, dates, passenger numbers) | To search and price flights on your behalf | Steps prior to entering a contract |
| Messages you send us | To respond to your query | Legitimate interests |
| Call recordings (where applicable) | Staff training and dispute resolution | Legitimate interests |
| Technical data (IP address, browser type) | Security, fraud prevention, and site analytics | Legitimate interests |
3. How we use your information
- To respond to enquiries submitted through our quote form or contact form.
- To search for and quote flight fares on your behalf.
- To process a booking you have agreed to, including passing necessary details to airlines.
- To meet our legal and regulatory obligations.
4. Who we share it with
- Airlines and travel suppliers — to search fares and, where you instruct us, complete a booking.
- Payment processors — to process any payment you make to us.
- Regulatory or law enforcement bodies — where we are required to by law.
We do not sell your personal data to third parties.
5. How long we keep your data
We retain enquiry data for as long as reasonably necessary to respond to it, and booking-related records for as long as required by UK tax and accounting rules. We delete or anonymise data once it is no longer needed.
6. Your rights under UK GDPR
Under the UK General Data Protection Regulation, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure of your data, in certain circumstances.
- Object to or restrict certain processing.
- Request your data in a portable format.
To exercise any of these rights, email info@bookairtravel.net. We aim to respond within one month.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
Our website uses cookies to function correctly and to understand how it is used. See our Cookie Policy for details.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Questions about this page? Email info@bookairtravel.net or call 0204 584 2551.